Winter brings a lot of goodness – friends and family, holidays and celebrations – but it can also bring tough weather and dangerous storms. Snow, sleet, ice and wind create treacherous conditions that could impact wireless networks and the power grid.
It's important to be ready for the worst and know how to use your phone in emergency situations, especially if your wireless service is interrupted. Here are T-Mobile and Metro by T-Mobile's tips for weathering big winter storms:
You’ll also want to have a charger handy if you're travelling. If you get stranded or stuck while driving, you'll want a way to stay connected with loved ones or emergency services. If you need to stock up, there are some great options here.
If you absolutely need to make a call, consider keeping it short so others can also get through. The number of calls typically spikes during severe weather events, so keep the lines free for emergency workers and your neighbors will be appreciative.
If your power and Wi-Fi connection are still on but your mobile service is down, you may be able to call someone via Wi-Fi. For Apple phones, go to Settings > Phone > Wi-Fi Calling and for Android phones, go to Settings > More Connection Settings > Wi-Fi Calling.
5. While the network is down…Stay safe and calm. Network engineers prepare for winter conditions throughout the season so they can restore service as soon as possible. But keep in mind hazardous conditions may cause delays. Downed trees, power outages and other obstacles can hinder restoration efforts. Engineers will make repairs as soon as it’s safe to do so.