Are you eligible?

Make sure you’re actually eligible for benefits.

You're eligible if you lose your job through no fault of your own or for good cause, which generally means you had no choice but to leave.

If your employer shut down or laid you off due to what's going on with the virus, likely eligible.

If you can't work because you're in mandatory quarantine on suspicion of having the virus, likely eligible, per the state labor department.

Under the CARES Act passed by Congress and signed by the president Friday you may be eligible if you're self-employed, an independent contractor, a gig worker or a part-time worker

How do I file?

If you’re eligible, you’ll need the following:

  • Social Security number;
  • Any amount you were paid in the past week, before taxes and deductions;
  • The name and mailing address of each job you worked in the past 18 months;
  • The dates you started and ended work at each of those jobs.

When you have that data go to, create an account and file your claim. If your job loss is related to coronavirus issues, make sure to check a box that says “COVID-19” in your application to waive a requirement to search for a new job amid the crisis.

If you run into trouble, department representatives are available by phone 8 a.m.-5 p.m. on weekdays. The Springfield number is 417-895-6851. You can also email at

You need to file a request for payment each week; Missouri provides benefits for up to 20 weeks, which can be extended to 33 weeks under the federal provisions.

The state will pay you up to $320 per week, and the federal government will provide $600 on top of whatever you get from the state for each week you're on unemployment prior to July 31.

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